National Broadband products
Our National services allow us to offer broadband and phone services to the 50% of homes in the UK not covered by our cable network, providing them over the BT phone line. This means, you can still get great National Broadband and phone service but simply pay BT for your line rental.
And in typical Virgin style, we make it easy. There's no satellite dish, no installation engineer required and no wires around the house.
Want to give your broadband a boost? Depending on where you live, you can boost your broadband speed to up to 16Mb. It's free for the first 3 months, then just £5 a month on top of your existing package.
Bundle Two
- Up to 8 Mbps
- Unlimited evening and weekend UK landline calls*
- No download limits
- PCguard - Protect your PC with anti-virus, firewall & pop-up blocker
- Free Broadband Extras - exclusive content worth over £35 a month (games, free photo printing etc)
- Free Wireless Kit
From £6.00 per month**.
Boost your broadband!
Upgrade your speed to up to 16 Mbps
Free for the first three months
£5.00 per month thereafter
Bundle One
- Up to 8 Mbps
- Unlimited anytime UK landline calls*
- No download limits
- PCguard Total - Protect your PC with anti-virus, parental control, and firewall
- Free Broadband Extras - exclusive content worth over £35 a month (games, free photo printing etc)
- Free Wireless Kit
From £8.00 per month**.
Boost your broadband!
Upgrade your speed to up to 16 Mbps
Free for the first three months
£5.00 per month thereafter
Broadband up to 8Mbps
- Up to 8 Mbps
- No download limits
- PCguard Total - Protect your PC with anti-virus, parental control, and firewall
- Free Wireless Kit
£18.00 per month.
Boost your broadband!
Upgrade your speed to up to 16 Mbps
Free for the first three months
£5.00 per month thereafter
What the VAT reduction means for you
Following the reduction in VAT, we'll be changing the way some of our services are charged.
This means that, from 1st December, calls using your Virgin Media call package will be charged at the reduced VAT rate of 15% (instead of 17.5%).
We're working as fast as we can to reduce our other services, but until we can sort everything out at our end, all other services on your bill will continue to be charged at 17.5%. Don't worry though, we'll keep track of your bills and credit back the difference (from 1st December onwards) as soon as we can.
The legal stuff
Connection & set-up
A one-off £30 connection & set-up charge applies to all new National Broadband activations.
Minimum term
All new connections are subject to a 12 month minimum term.
Broadband speeds
Download speeds are dependent on a number of factors, such as the distance between your telephone exchange to your house and the line quality, so whilst your broadband speed can vary, National Broadband will always give you the maximum download speed available based on these factors.
Acceptable use policy
National Broadband offers unlimited downloads, which is great if you like to download music and movies or just don't want to worry about monthly allowances or caps. However, you need to know that we operate an Acceptable Use Policy which also enables us to manage our heaviest users' traffic during peak times. This enables us to continue to offer top quality services at great value to our customers. Click here for more information.
Wireless kit
The free wireless kit is subject to availability and is only available to new broadband customers and those existing broadband customers upgrading their broadband services. Only one wireless kit is available per customer.
* Talk tariffs
Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 or 03) starting within the time periods indicated. You will be charged after that, see full rates for further details. Re-dial before the 60th minute to avoid call charges. For further details see the anytime details or the evening and weekend details. There's no connection fee on zero-rated calls. Connection fees apply to all other chargeable calls. Standard rates and connection fees apply to all other chargeable calls.
You can find out more about the Talk plans and the cost to call international destinations and mobiles on our Talk pages.
All National Offers
Offer ends 6th January 2009. Reverts to standard prices after 3 months. Subject to a 12 month minimum term contract. Subject to status and credit checks. This offer is available to new Virgin Media customers and existing customers taking Talk for the first time.
16Mb upgrade. Offer ends 6th January 2009. Reverts to £5 a month after 3 months. Subject to status and credit checks. Offer available to new and existing Virgin Media customers taking the Up to 16Mb upgrade for the first time.
** Price
The price you pay depends on whether you live in one of our "LLU unbundled" areas. If you do, as services cost us less in these areas, we can pass on these savings to you and offer you lower prices