Anytime
The Anytime calls option is available with Bundle One
- Unlimited calls to UK landlines* anytime of the day or night
- Great rates on mobiles and international calls
- Get your broadband and phone calls on one online eBill
Phone call rates
Below you can find all the rates that apply to our great value Bundle products, we recommend that you look at the 'Calls from Home Residential Tariff' first as this has information on our rates to other UK landlines, mobiles and international destinations that we think you'll be most interested in.
- Until 31st May 2009
- Calls From Home Residential Tariffs
- Calls From Home UK Non-Geographic calls
- After 31st May 2009
- Calls From Home Residential Tariffs
- Calls From Home UK Non-Geographic calls
The guides are in PDF format (Portable Document Format), which means you can download them and view them with Acrobat Reader. If you do not have Acrobat Reader, you can download Acrobat Reader for free.
The legal stuff
1£0 SIM:
SIM-only tariff of 100 minutes and 100 texts per month at no extra charge until the later of 31 December 2009 or 7 months from when you sign up. £8.50 per month thereafter. This mobile tariff is only available to new Virgin Media customers who subscribe to National Bundle 1 or Bundle 2 only. If you terminate your National Bundle One or Bundle Two contract with Virgin Media you will revert to the standard Virgin mobile SIM Only £8.50 tariff or nearest equivalent. Offer ends August 2nd 2009. Not to be used in conjunction with any other offer. Email will be sent to your Virgin Media email address approx. 28 days after your broadband has been activated advising you how to register for your £0 SIM. SIM will be sent 24 hours after registration.
Mobile SIM:
Subject to setting up and maintaining an active direct debit for duration of free offer. Terms and conditions of the Virgin Pay by Direct Debit service and Bundles apply. Delivery charge of 0.97p applies for web and phone orders. Monthly airtime can be used to make UK originating calls and texts to UK landlines (that’s numbers beginning 01,02 and 03) or UK mobile networks (excluding call forwarding services).. Calls to 0500 / 0800 freephone numbers cost no more than 15p per minute from Virgin mobile phones in the UK. Find out more at virginmobile.co.uk or call for full details.
Broadband:
Direct Debit or credit card payment only.
Connection & set-up:
A one-off £30 connection & set-up charge applies to all new National Broadband activations.
Minimum term:
All new connections are subject to a 12 month minimum term.
Broadband speeds:
Download speeds are dependent on a number of factors, such as the distance between your telephone exchange to your house and the line quality, so whilst your broadband speed can vary, National Broadband will always give you the maximum download speed available based on these factors.
Acceptable use policy:
National Broadband offers unlimited downloads, which is great if you like to download music and movies or just don't want to worry about monthly allowances or caps. However, you need to know that we operate an Acceptable Use Policy which also enables us to manage our heaviest users' traffic during peak times. This enables us to continue to offer top quality services at great value to our customers. Click here for more information.
Wireless kit:
The free wireless kit is subject to availability and is only available to new broadband customers. Only one wireless kit is available per customer.
† Talk tariffs:
Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 or 03) starting within the time periods indicated. You will be charged after that, see full rates for further details. Re-dial before the 60th minute to avoid call charges. For further details see the anytime details or the evening and weekend details. There's no connection fee on zero-rated calls. Connection fees apply to all other chargeable calls. Standard rates and connection fees apply to all other chargeable calls.
You can find out more about the Talk plans and the cost to call international destinations and mobiles on our Talk pages.
All National Offers:
Offer ends 2nd August 2009. Reverts to standard prices after 3 months. Subject to a 12 month minimum term contract. Subject to status and credit checks. This offer is available to new Virgin Media customers and existing customers taking Talk for the first time.
‡16Mb upgrade. Offer ends 2nd August 2009. Reverts to £5 a month after 3 months. Subject to status and credit checks. Offer available to new and existing Virgin Media customers taking the Up to 16Mb upgrade for the first time.
** Price:
The price you pay depends on whether you live in one of our "LLU unbundled" areas. If you do, as services cost us less in these areas, we can pass on these savings to you and offer you lower prices
2V Stuff:
For the first 12 months, delivery free for the first three photo print orders.
3Virgin Wines:
Offer available to new Virgin Wines customers only. Must be UK mainland resident. Voucher will be emailed to your new Virgin Media email address by Virgin Wines.