Customer zone

Welcome

Welcome

As you may have noticed, your browser homepage has changed from Virgin.net to Virgin Media.

 

My account

My account

Upgrade your connection speed, find out about transferring your services when you move house, change your password.

Internet Security

Internet Security

PCguard is free to our Broadband customers and includes anti-spyware, parental controls and an advanced firewall.

Email

Email

Read or send your Virgin Media email from any computer connected to the Internet.

Service Status

Service Status

Check the status of Virgin Media Broadband or dial-up services and find out about planned maintenance.

Help

Having trouble with your Virgin Media access? Find answers in our Help section.

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Broadband equipment

Need additional equipment to access your Virgin Media account? Order from our equipment shop