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If you have a technical issue you can now chat online with our technical support agents by clicking on the Sign in button below.

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Having difficulty with your service? We'll tell you what's going on as soon as we're aware of any problems. Click the button below for the latest updates or call us on 0800 052 4329.


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Moving home?


If you're moving house, call us on
0845 045 0709
to take your broadband service with you.

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If you need to report abuse, such as email spam, malicious emailing or any type of abuse, click the button on the right to contact the Virgin Media team.

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  • Compare packages - Our package guide comparison table outlines the key features of all our packages.
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