Contact us
Service status
Having difficulty with your service? We'll tell you what's going on as soon as we're aware of any problems. Click the button below for the latest updates or call us on 0800 052 4329.
Email us
Our online support team at Virgin Media are always happy to help. Please click below to email us.
Phone us
If you can't remember your support number, enter your email address here to find out.
However, if you need to contact us and it is not a technical issue, please refer to your statement for your Billing/Customer Service Support number.
Moving home?
If you're moving house, call us on
0845 045 0709
to take your broadband service with you.
Report abuse
If you need to report abuse, such as email spam, malicious emailing or any type of abuse, click the button on the right to contact the Virgin Media team.
Get online with Virgin Media
If you have a query regarding any Virgin company other than Virgin Media, please refer to www.virgin.com.
- Compare packages - Our package guide comparison table outlines the key features of all our packages.
- Register online - choose any of our Internet access options and get a fast, reliable and great value Internet service from Virgin Media.
If you have a query regarding any Virgin company other than Virgin Media, please refer to www.virgin.com.
Fancy broadband?
Call us on
0845 045 1305
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